top of page

Privacy Policy

Released September 10, 2024

This privacy statement discloses the policies and practices pertaining to use of Your Personal Information when accessing www.arrayworks.com, and ALL other Arrayworks websites or URL’s linked to www.Arrayworks.com by Arrayworks Inc, (the “SITE”).

 

Personal information is data that can be used to identify or contact an individual. You may be asked to provide your personal information anytime you are in contact with ARRAYWORKS, INC. (“ARRAYWORKS”) or an ARRAYWORKS Affiliate. ARRAYWORKS and its Affiliates may share this personal information with each other and use it consistent with this Privacy Policy. You may, however, visit the SITE anonymously and choose not to provide any personal information.

Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever BY ARRAYWORKS OR ITS AFFILIATES, without your consent, other than for the express purpose of delivering any product or service requested.

What information do we collect?

We collect personal information when you fill out a form on our website. This information allows us to respond to you and to address your questions or comments.

 

To register for or attend our events, we may require additional contact information, billing information, or other information about your participation.

 

To contact us through our website, you may be asked to enter your name, e-mail address, job title, company name, mailing address, phone number, and other information about the company you represent.

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; and computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

 

We collect personally identifiable information (including name, email, communications); comments, feedback, product reviews, recommendations, and personal profile. 

​How do we collect information? 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

What do we use your personal information for?

The personal information we collect from you helps us to personalize your experience and respond more effectively to your customer service requests and support needs. If you prefer, you are welcome to call us directly by telephone at (508) 261-1610.

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

How do we protect your personal information?

We are committed to protecting your personal information. In order to prevent unauthorized access or disclosure, we implemented security measures intended to safeguard and secure the information we collect online. However, no internet transmission is completely secure, and email sent to or from this site may not be secure. Please exercise caution when determining the scope of information shared in electronic communications.  

 

Only employees of ARRAYWORKS, INC. and trusted third parties, who assist us in operating the SITE, conducting our business, or servicing you, so long as those parties agree to keep this information confidential, who need the information to perform a specific job (for example, following up on questions or information requested through the SITE Contact Us, Request a Demo or other forms are granted access to personally identifiable information.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  ​

How can you correct any inaccuracies in the information we collect?

If you wish to correct any inaccuracies in the information you have shared with Arrayworks.com, please contact us at (508) 261-1610 or via email at: info@arrayworks.com.If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (508) 261-1610.

Do we use cookies?

Yes. Cookies are small files placed on your computer’s hard drive with your permission. They help us recognize your browser, monitor which pages you find useful, and tailor the SITE to your preferences. Cookies do not give us access to your computer or any personal information beyond what you share with us.  

 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. A decision to decline our use of cookies may prevent you from taking full advantage of the SITE.

Do we use third-party links?

ARRAYWORKS SITES, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

Do we disclose any personal information to outside parties?

We do not sell, trade, or transfer your personally identifiable information to outside parties, except trusted third parties who assist in operating the SITE, conducting business, or servicing you, and who agree to keep the information confidential. We may release your personal information if required by law or to protect the rights, property, or safety of others.

Does this policy apply to information collected offline?

No. This privacy policy applies only to information collected online through our website (the SITE) and not to information collected offline.

Other Terms and Conditions Apply

Please also visit our “Terms of Use” to learn more about the Terms and Conditions that establish the use, disclaimers, and limitations of liability governing the use of our SITE.

Changes to our Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Your Consent

By using our site, you consent to this Privacy Policy.

How can you withdraw consent for the collection of personal information? 

If you don’t want us to process your data anymore, please contact us at info@arrayworks.com or send us mail to: 20 Cabot Blvd. Suite 300 Mansfield, MA 02048 

bottom of page